Contact support
Inicio — 2026-05-30
Fastest path
The in-account ticket system. Sign in, open a ticket — we answer in your language within 24 business hours.
support@viralefy.com — slower than the ticket system because we triage tickets first.
What to include
- The order ID (visible in your account).
- A short description of what happened.
- Screenshots if it's a delivery issue.
What we don't do
We don't ask for passwords. We don't run a phone line. We don't issue refunds outside the refund policy.